#scf-chatbot {
    position: fixed;
    right: 20px;
    bottom: 20px;
    width: 340px;
    max-width: calc(100vw - 40px);
    background: #ffffff;
    border: 1px solid rgba(22, 22, 22, 0.12);
    border-radius: 16px;
    box-shadow: 0 18px 50px rgba(0, 0, 0, 0.12);
    overflow: hidden;
    transform: translateY(calc(100% + 20px));
    transition: transform 0.3s ease, opacity 0.3s ease;
    opacity: 0;
    z-index: 9999;
    font-family: Arial, sans-serif;
    pointer-events: none;
}

#scf-chatbot.scf-chatbot-open {
    transform: translateY(0);
    opacity: 1;
    pointer-events: auto;
}

.scf-chatbot-open-button {
    position: fixed;
    right: 20px;
    bottom: 20px;
    z-index: 10000;
    border: none;
    background: #0b6fa4;
    color: #fff;
    padding: 10px;
    border-radius: 999px;
    font-size: 30px;
    cursor: pointer;
    box-shadow: 0 16px 40px rgba(0, 0, 0, 0.18);
}

#scf-chatbot.scf-chatbot-open + .scf-chatbot-open-button,
.scf-chatbot-open-button.hidden {
    display: none;
}

.scf-chatbot-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 14px 16px;
    background: #0b6fa4;
    color: #fff;
    font-size: 15px;
}

#scf-chatbot-toggle {
    border: none;
    background: transparent;
    color: #fff;
    font-size: 20px;
    cursor: pointer;
    line-height: 1;
}

.scf-chatbot-status {
    padding: 8px 16px;
    font-size: 13px;
    color: #333;
    background: #f1f5f9;
}

.scf-chatbot-body {
    min-height: 220px;
    max-height: 320px;
    overflow-y: auto;
    padding: 16px;
    background: #f7f9fb;
}

.scf-chatbot-message {
    margin-bottom: 12px;
    padding: 10px 14px;
    border-radius: 14px;
    line-height: 1.5;
    word-break: break-word;
}

.scf-chatbot-user {
    margin-left: auto;
    background: #0b6fa4;
    color: #fff;
    border-bottom-right-radius: 4px;
}

.scf-chatbot-bot {
    margin-right: auto;
    background: #fff;
    color: #111;
    border: 1px solid #e2e8f0;
}

.scf-chatbot-message a {
    color: #0b6fa4;
    text-decoration: underline;
}

.scf-chatbot-message strong {
    font-weight: 700;
}

.scf-chatbot-message em {
    font-style: italic;
}

.scf-chatbot-form {
    display: flex;
    align-items: center;
    padding: 14px 16px;
    background: #fff;
    border-top: 1px solid #e5e7eb;
}

#scf-chatbot-input {
    flex: 1;
    padding: 12px 14px;
    border: 1px solid #d1d5db;
    border-radius: 10px;
    margin-right: 10px;
    font-size: 14px;
}

.scf-chatbot-form button {
    padding: 12px 16px;
    border: none;
    border-radius: 10px;
    background: #0b6fa4;
    color: #fff;
    cursor: pointer;
}

@media (max-width: 640px) {
    #scf-chatbot {
        right: 10px;
        bottom: 10px;
        width: calc(100vw - 20px);
    }
}